Terms & Conditions

*Improper Purchasing & Returns Activity: Allbirds’ consumer rights and policies are intended solely for the benefit of end consumers, not for those purchasing products for resale. Purchasing products for resale or engaging in fraudulent activities is strictly prohibited. If Allbirds determines that a purchase or order is intended for resale, involves fraudulent activity or if Allbirds determines that they are unable to properly satisfy a customer’s needs, as demonstrated by a high return rate, they reserve the right to (1) suspend the application of any policy that provides a right or benefit intended for direct-to-consumer purchases; and (2) take any action to hinder such purchase or order, including restricting sales to any consumer, canceling orders, charging restocking fees, imposing purchase quantity limits, declining to issue refunds or take returns, and/or suspending or closing any account.

*Our Right to Reject Your Purchase/Return, or Cancel An Order: The sale of products and fulfillment of orders at Allbirds’ stores or through our e-commerce site is contingent upon product availability and discretion in managing inventory. Allbirds explicitly reserves the right (in its sole discretion) to limit, decline, or reject any sales, returns, and orders for any reason, without being liable for any damages or costs, except for repaying any amount received from the customer in relation to such sale or order.